Privacy Policy

Leitner Flashcards, a trade name of Flashcards Company B.V., takes your privacy seriously. In this privacy policy we explain which personal data we collect, why we collect it, and how we handle it.

Who We Are

Flashcards Company B.V.
Koperslagersstraat 29
8601 WL Sneek
The Netherlands
Email: info@leitnerflashcards.com
Phone: +31 85 06 07 444
KVK: 83286594
VAT: NL862812707 B01

Leitner Flashcards is a registered trademark in the European Union and the United Kingdom.

What Data We Collect

We collect personal data when you place an order, create an account, contact us, or subscribe to our newsletter. This includes: name, address, email address, phone number, payment details, and order history.

Why We Collect It

We use your personal data to process and deliver your order, to communicate with you about your order, to improve our services, and — only with your explicit consent — to send you our newsletter.

Who We Share It With

We share your data only with parties that are necessary to fulfil your order, such as our payment provider and shipping partner (PostNL). We never sell your personal data to third parties.

How Long We Keep It

We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by law. Order data is retained for a minimum of 7 years in accordance with Dutch tax legislation.

Your Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your data or request that we restrict its use. To exercise these rights, please contact us at info@leitnerflashcards.com.

Cookies

Our website uses cookies for functional, analytical, and marketing purposes. You can manage your cookie preferences via the cookie banner when you visit our website.

Complaints

If you have a complaint about how we handle your personal data, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/. We are willing to participate in out-of-court dispute settlement proceedings before a consumer arbitration board.